Hello Everyone,

This is the latest entry in our series of customer case studies, where we provide examples of how Astir IT Solution, Inc. products, services, and solutions help businesses like yours.  One of our oldest customers came to us with the need for a new Electronic Data Interchange (EDI) system.  They had recently installed a new Microsoft Windows based Enterprise Resource Planning (ERP) software and needed to improve the compatibility of their current EDI system, or install a new one. 

Upon implementing the new ERP system, the existing EDI system was plagued with issues, causing unprocessed orders and stalling supply and delivery lines.  In order to address the problem, and ultimately stay in business, the customer was forced to spend inordinate amounts of time and resources in the manual completion of set processes that were normally automated.  The expenditure was unsustainable, and a solution was needed quickly.

The customer initially approached Astir IT in order to analyze the current EDI system, recommend modifications, and implement any necessary changes.  After a full analysis, there were a number of modifications needed including custom development.  The cost and time of the proposed changes were comparable, if not higher, than purchasing and implementing a brand-new EDI system.  Astir IT was then engaged to quickly gather all functional requirements and propose alternative EDI systems.  Upon presenting all available options, the customer selected an option and engaged Astir to implement and manage the alternate system. 

Astir IT implemented the EDI system and integrated it into the customers’ technology environment.  During the implementation, all the necessary data was migrated from the existing system into the new system.  The end result for the client was a brand-new EDI system that was totally compatible with their newly implemented ERP system, fully restoring all automation to their ordering and fulfillment processes.

As always, if you are interested in learning more about how we have addressed a specific topic that you do not see here or on our website (www.astirit.com), please contact us to discuss further.

Consulting IT Consulting