Data Migration - Navigating a Most Difficult Process

July 31, 2018

Greetings,

Today Astir would like to share another successfully case study with our audience.  This case study involves a common situation: Company A acquires Company B and now must integrate their systems and data into their existing technology environment.  This can be a complex, cumbersome task that requires many resources and multiples more man hours to complete.  If done correctly, new sales opportunities can present themselves and revenue can be further increased.  If done incorrectly, not only do those sales opportunities get dropped on the floor, important relationships can suffer… leading to long-term revenue loss.

In this case study, a very large Astir customer acquired a similarly sized firm and needed to tackle the gargantuan task of merging their customer, sales, and marketing data into their existing systems.  The data was extremely sensitive and needed to be cleansed, validated, and migrated very quickly.  Given overlap in customers and products, there was an overwhelming need to quickly integrate this data in order to avoid incorrect and ineffective sales follow-ups in order to preserve relationships during the transition period.

Astir IT was engaged to help the customer navigate this process quickly and complete the migration with minimal impact to daily operations.  A team of on-site resources were placed with the customer and worked closely with internal teams to create a set of standard operating procedures and workflows in order to execute a smooth migration process.  Once the data migration was underway, all steps were meticulously documented and multiple back-ups were put in place to ensure that no data was lost or corrupted.  Finally, new data housing systems were built in order to create and maintain a clean, efficient access system for the resulting merged data. 

The initial set-up process and standard operating procedures put into place prior to the data migration resulted in a smooth transition for the customer, and there was zero down-time.  The Astir team remained in place for a short time after the initial migration in order to continually monitor progress and perform any maintenance and training needed.  Ultimately, the customer was able to leverage the merged database to expand their operations.

If you are interested in learning more about how we have addressed a specific topic that you do not see here or on our website (www.astirit.com), please contact us to discuss further.

Business Intelligence, Consulting , ,

Helping Customers with Data Management

July 17, 2018

Hello,

Continuing our series of case studies and presenting examples of how Astir IT products, services, and solutions help businesses like yours, Astir IT would like to discuss data management.  Data has become a more and more critical aspect of virtually every business, shaping everything from out digital presence, our sales and marketing efforts, and our strategic business decisions.  Therefore, it has become overwhelmingly important to have a proper data management system in place.  Whether you need a simple, small-scale database, or a sophisticated data warehouse with a multi-faceted front-end UI for retrieval and analysis, it is necessary that data is collected and stored correctly.  Having an incomplete, fragmented, or otherwise problematic data management system results in bad data and worthless analysis, which derails strategic business decision-making. 

One particular client had this exact problem.  They had the distinct need to replace their current data management system, as their data was plagued by inaccuracies, incomplete entries, and redundancies.  Bad data was skewing their statistical analysis, and they lacked the resources and bandwidth to implement an efficient and effective cleansing process.  The client could not risk making business decisions that were predicated on incorrect data, and eventually, they could not justify the costs associated with the necessary manual intervention needed to cleanse, analyze, and report the intelligence to executives.  They were in dire need of a new data management system that automate their processes, and provide cleaner, more consistent customer data.

In order to rectify this situation, the customer engaged Astir IT to build a new data warehouse and reporting engine.  The requirements were very straight forward: build a new data management system with a front-end reporting UI that would provide sales and marketing with actionable intelligence for their daily operations, and provide executives with clean, reliable analysis for strategic decision making.  Astir used a multi-phased approach in order to cleanse their existing data, migrate it into a new data warehouse, and establish an automated data gathering/input system that would eliminate future occurrences of duplicate or incomplete data entries.  Astir also created a user-friendly, intuitive front-end reporting engine that offered users multilevel dashboards and statistical reports.  The overall solution enabled marketing and sales organizations to efficiently track campaigns, record customer and prospect interactions, fine-tune targeting approaches, and ultimately convert sales. 

The customer executive team was particularly happy with the solution, as they gained a secure, reliable methodology to quickly and accurately measure organizational efforts and output; which could be leveraged to shape the future of their business.

Astir IT was also engaged to provide the customer with an on-site resource for the ongoing, daily management of this new data management solution.  The resource was not only highly skilled in data architecture and database/data warehouse development, he was also an expert in business intelligence.  This resource was able to successfully improve organizational buy-in by continually evolving the system to accommodate changing business requirements and expanding the scope and capabilities of the system.

If you are interested in learning more about how we have addressed a specific topic that you do not see here or on our website (www.astirit.com), please contact us to discuss further.

Data Warehousing, IT Staffing, Project Placement , , , , ,

Data Analysis and Reporting

July 06, 2018

Hello Everyone,

Data is the life-blood of any business.  It can be used to understand employee behavior, customer interactions, market fluctuations, etc., and it can alter the way business decisions are made.  Your business not only needs reliable access to the right types of data, you need that data to be clean, free of duplicates and mistakes, and available for complex analysis.  Astir IT specializes in business intelligence and Big Data and would like to present you with a case study of how we helped a client optimize their data environment.

As always, if you are interested in learning more about how we have addressed a specific topic that you do not see here or on our website (www.astirit.com), please contact us to discuss further.

We had a customer who had a data problem.  Data on customers, employees, competitors, etc. was all collected using different methods and housed in different places.  The customer lacked the expertise and tools necessary to combine, clean, and analyze the data in any meaningful way, and their strategic business decisions were suffering from it.  The customer came to Astir IT needing the creation and maintenance of operational dashboards.

After working closely with the customer, there were four (4) main operational areas that were affected by this lack of actionable data: HR, Finance, Accounts Payable/Receivable, and Operations.  Astir tackled the initial business analysis task, and helped the customer fully flush out the requirements:

  • Human Resources Analytics: Identifying headcount trends, attrition rates, employee demographics, etc. in order to provide insight into trends concerning hiring, terminations, and retention.
  • Finance Analytics: Advanced analytics in the area of bookings-to-revenue lifecycle; giving the client an accurate representation of the ordering process, backlogs, reserves, and billings in order to make inferences and trending projections for upcoming quarters.
  • Invoice Analytics: Invoicing specific analytics designed to flush out information throughout the invoicing lifecycle; such as policy violations, expenditures, supplier lists, etc.
  • Forecasting: Inference based analytics measuring planning, financial forecasting, expense data, cost center levels, account expenses, etc.

 

Once the business intelligence metrics were fully defined, a dashboard solution was implemented that initially combined, standardized, cleansed, and deduped existing data in order to populate a series of multi-tier dashboards.  In order to maintain these dashboards and ensure the customers ongoing ability to make use of the dashboards, a set of proper procedures were designed and implemented to collect and transmit data into a single repository, which was mined by the dashboards.  The customer was presented with a reliable and secure methodology to consistently measure and understand the right data in order to improve their strategic business decisions.

Application Development, Astir IT, Mobile Application Development , , , ,

Customer Relationship Management Case Study

June 25, 2018

Hello Everyone,

This entry will be the latest in our series of customer case studies.  Astir IT would like to share some examples of how we have helped customer, like you, improve their business by leveraging advanced technology.  The services, solutions, and products we have provided customer have helped them improve efficiency, automate processes, and boost bottom line.  As always, if you want to see how we’ve addressed a specific scenario that you don’t see either here or at our website (www.astirit.com), contact us today to discuss.

Today’s case study involves a customer who needed an improved customer relationship management (CRM) system.  They had a fragmented process consisting of basic spreadsheets and rudimentary, small-scale applications; which ultimately led to inconsistent, unreliable data sharing.  Their basic requirement was to better consolidate their data for improved visibility and analytics.  It would be accessed by multiple organizations, including sales, marketing, and executives, each of which had a different set of unique needs.  Overall, a cohesive CRM system would improve their lead management, marketing analytics, and enable more accurate forecasting.  

Astir IT worked closely with the customer to help them fully realize their business requirements.  For the overarching system, the requirement was to both grab and fetch data from multiple sources (consisting of multiple forms), cleanse it, house it, segment it, and perform complex analytics.  Once the data was captured by the system, it would need to be accessible by multiple viewpoints, based on the requirements of each user population.  This included:

  • Marketing:  The marketing team needed to better understand the results of their marketing campaigns.  The data being captured on existing customers and potential leads included campaign interaction data, which was critical shaping future campaigns.  The data would be presented in detailed reports from several perspectives, including grouped by population, account, and campaign.
  • Sales: The sales team needed detailed profiles of both existing customers and potential leads for sales follow-up efforts.  A complex scoring algorithm was needed to weight interactions and understand prospect viability, and customer/lead profiles would need to be robust and detailed.
  • Executives: Executives wanted a clear, concise understanding of how marketing and sales efforts were going.  Multi-level dashboards with simple, easy to navigate interfaces were critical, as they would be used to measure the efficacy of multiple departments and develop accurate forecasts.

 

Given the complexity of the requirements, Astir IT began developing a custom CRM platform for this client.  Throughout the development process, we kept members of the customer marketing, sales, and executive organization close in order to capture any evolving business requirements.  Upon delivery, Astir implemented and integrated the application into the customers technology environment to ensure a smooth transition.  Organizational buy-in was high, and the customer was able to enjoy increased reliability and visibility into their data.

CRM , , ,

Get the right IT tools and personnel necessary for success

September 12, 2016

Hello,

Business intelligence has become on of, if not the most, critical aspect for success.  Markets are more competitive than ever, and businesses have unparalleled access to data; both internally and externally.  Therefore, you have to constantly ask yourself the following question: "Does my business have both the right business intelligence tools and IT personnel necessary to be successful?"

I'd like to present you with a case study that demonstrates how The Astir Family of Companies helps clients address this question.

As a trusted technology staffing partner, we provided a client with an IT consultant who was an analytics expert in order to solve their complex data analysis and reporting problem.  The client collected and housed data across various internal departments over a period of years without any standardization.  This led to a fragmented data repository, and left the client with the inability to pull data together and create a holistic view of their environments.  As the market evolved, the need to capitalize on the data they had compiled (and would continue to collect) became more critical.

The IT consultant we placed with this client was selected due to his expertise and track record with data analytics and intelligence reporting tools.  After implementing a standardization process to cleanse and reformat both existing data and incoming data sources, a series of detailed dashboards were developed.  These dashboards provided the client with complex analysis across their Human Resources, Finance, and Accounts Payable/Receivable departments.  The complex metrics and reporting resulted in the client gaining real-time, holistic views of their internal organizations, which ultimately led to the ability to make quicker and more informed business decisions.

This is just one specific example of the types of services and solutions The Astir Family of Companies can provide your business.  We have comprehensive application development and staff augmentation services that can solve your unique business problems.  We have a long, successful history custom building business intelligence software applications and placing expert IT personnel at businesses just like yours.  We want to help you understand your technology needs, and custom design a solution that helps boost your bottom line.

Best Regards,

Adam Moltisanti

Head of Marketing and Business Analysis

Application Development, Consulting, Project Placement, Software Development , , , , , , , ,

Astir adds another industry accolade

June 08, 2015

Hello,

Astir IT Solutions, Inc. is proud to announce that we have been named to The Channel Company and CRN Magazine's CRN 2015 Solution Provider 500 list.  This annual list recognizes the top revenue-generating technology integrators, MSPs, and IT consultants in Norther America.  The firms recognized by the CRN 2015 Solution Provider 500 list spans eight categories, such as hardware sales, software sales, and managed IT services.  Ranking is based upon revenue (determined by product and services sales during 2014) and size.

"This is a wonderful accomplishment," said Astir Executive Vice President Bob Markowitz. "We are proud to be selected among the CRN solution Provider 500 list."  Astir has now been named to this illustrious list multiple times.

This is just the latest in a long list of industry awards and accolades Astir has received over the years.  Astir has also been recognized by NJBIZ as one of New Jersey's Fastest Growing Companies, by Inc. Magazine's Annual List of America's Fastest-Growing Private Companies, and has been a multi-year member of the Inc. 500|5000 list.  The breadth of this recognition has been due to the high caliber of products and services Astir has provided clients since we started in 2001.

Astir has developed a reputation for excellence both with clients as well as within the IT consulting industry.  We specialize in placing our expert IT resources to client projects, as well as developing business intelligence solutions that solve unique business problems.  You can read more about Astir's various achievements Here... or learn more about the award winning products and services we provide Here.

Best Regards,

Adam Moltisanti

Manager, Marketing and Vendor Relations

Astir IT, Recent Posts , , , ,

Astir IT Data Analysis Services

September 16, 2013

Hello,

All businesses have the distinct need to gather and analyze data.  That data may concern employees, customers, departments, revenue, etc… and it can take many forms.  Through the detailed analysis of this data, businesses can gain a deep insight into the different aspects of their organization, and learn where resources can be concentrated.  Yet, with the importance of data gathering and analysis, many organizations don’t have the know-how or means to take advantage of the information out there.

Astir IT has extensive experience in data gathering, analysis, and reporting.  Our expert IT professionals can design a system that gathers, cleans, houses, analyses, and reports on your data… and can even help maintain and interpret the output of your new system.  Astir IT can provide in-depth understanding of the different areas of your business, so you know what works, what doesn't, what needs retooling, and where resources are best spent.

Astir IT has over 10 years of experience, and has over 250 IT experts; many of whom are placed with Fortune 500 companies.  Our expertise can help improve your organization by providing custom solutions and services that fit your exact needs.  I would love to further discuss our services with you, so please give me a call at (908) 279-8670 ext. 716.

Best Regards,

Adam Moltisanti

Manager, Marketing and Vendor Relations

 

Application Development, Astir IT, Blog, BlogEngine.NET, Business Intelligence, CRM, Data Warehousing, Recent Posts , , , ,

How intelligent is your business?

May 08, 2013

Astir IT Solutions, Inc. has a comprehensive suite of Business Intelligence solutions that can help your organization improve.  Company data has become a critical factor in influencing strategy; and your organization needs the right tools to understand and leverage that data.  Astir specializes in designing custom solutions, implementing new systems, managing applications, and providing expert IT staff.  

Astir IT Business Intelligence Solutions include: Database Creation, Database Management, Data Warehousing, Information Management, Dashboard Creation, and IT staffing.

Astir IT Business Intelligence services aid businesses in gathering, storing, and analyzing data.  We have experience dealing with data in a multitude of forms; from customers to competition, markets to departments, and everything in between.  Astir can take this abundance of data, organize it, clean it, mine it, report on it, and even analyze it.  We can design a business intelligence solution that fits your exact specifications and enables your organization to focus resources and grow.

Astir has development services that can custom build your business intelligence application; or we can provide you with the expert IT staff you need.  Astir IT would love to help your organization fulfill your business intelligence needs, so give me a call at (908) 279-8670 ext. 716.

Best Regards,

Adam Moltisanti

Manager, Marketing and Vendor Relations

Application Development, Astir IT, Blog, BlogEngine.NET, Consulting, Data Warehousing, Outsourcing, Recent Posts, Software Development, Web Development, Business Intelligence , , , ,